Provide initial training material such as your website link or customer FAQs to prepare your Persona AI to interact with customers. Once connected your Persona will automatically update each time you change your website.
Multiply your Workforce
Easily create, deploy and manage conversational AI Personas across operations, sales, marketing, and more.
In Partnership with Persona Studios
Persona Studios is a VC backed start-up that specialises in building powerful AI assistants that elevate people above everyday tasks and unlock extraordinary possibilities.
Streamline Your Business with AI Personas
Powerful
AI Personas can do more than just answer questions… They can speak multiple languages, communicate via speech or text, qualify leads, or even process bookings.
Customisable
AI Personas learn from guest interactions, previous conversations, and other data sources to know exactly how to help.
Integrated
Integration capabilities with short let rental systems, including major PMSs, Channel Managers and CRMs.
How AI Personas Work
Initial training phase.
01
Customise and integrate.
Work with your AI Persona’s tone of voice and personality to tailor it to your brand.
02
Optimise with re-training feature.
The ultimate co-pilot for your team. Your AI Persona can be re-trained in real time so it gets better and better over time.
03
For Guest Services
Unburden your Guest Services team from repetitive tasks so they can focus on delighting your guests:
- Answer guest FAQs
- Provide 24/7 support
- Multi-lingual 20+ languages
- Voice/Text capabilities
- Chat everywhere – across Phone, SMS, Facebook, etc.
- Delight guests
For Reservations
Supercharge Reservations with state of the art AI:
- Monitor OTA commissions
- Answer customer FAQs
- Multi-lingual 20+ languages
- Qualify leads
- Omni-channel including WhatsApp, social and Web
For Marketing
Support your Sales & Marketing efforts with cutting edge AI technology:
- Qualify leads
- Upsell and cross sell features
- Proactive messaging capability
- Encourage repeat bookings
- Collect marketing data including Personalisation and CSAT
Multiply your Workforce
Easily create, deploy, and support your team with advanced AI assistants!
FAQs
What is an AI assistant?
AI Personas are smart software powered by Artificial Intelligence that gives personalized, human-like responses using natural language processing.
How much do AI Personas cost?
Can I get support after signing up?
Absolutely! We will work 1:1 with you to customise your AI Persona and answer any questions you have on rolling out and integrating the technology with your existing systems and processes.
Why should I trust W4B?
Established in 2017 we have a long history in the Serviced Apartment sector and understand the sector intimatly across sales, marketing and operations.
More Services
Interested? Why not see what else our full-service hospitality agency can help you with?