Encourage direct bookings and save on commission fees. Cross-sell services such as gyms and co-working spaces.
The Ultimate App for Short-Term Rental Operators
Are you tired of paying high commission fees to OTAs? Do you want to streamline your guest services and improve the overall experience for your guests? Look no further than Guest Portal.
Elevate Your Guest Experience and Revenue with Guest Portal
With options for personalized branding and content, you can create a fully customized experience for your guests.
integration capabilities with short let rental systems, including major PMSs, channel managers and CRMs.
Reduce the burden on your guest services team by providing guests with access to a built-in guides, knowledge base and chat features.
Engage with your guests from check in to check out.
Collect Marketing Data
Collect valuable marketing data to help you better understand your guests and their needs.
ALL THE FEATURES YOU NEED
You have the flexibility to customise our feature modules according to your preferences. Simply choose the features you want and create your own personalized feature kit.
Make the check-in and check-out process easy with our mobile check-in feature.
Make the guest portal feel on-brand., and design it with your look & feel.
Host an interactive virtual community.
Offer rewards, discounts, and other special incentives as a way to attract and retain customers.
AI-driven chatbot provides instant answers to guest queries, ensuring they have a seamless experience every time.
Make it easy for your guests to find the accommodation using a map integration.
Direct messaging feature
Make it possible for your guests to easily contact a member of staff. Inconveniences are solved in no time.
Build relationships with local businesses and mentioned them in the app. Think of local restaurants, bars, attractions…
Reduce the burden on your guest services team by providing guests with access to a built-in knowledge base.
Customer review feature
Make it possible for guests to very easily leave a review. The more convenient, the more likely they are to do this.
Booking & payment feature
Make it easy for guests to book and pay for their accommodation. Safely, conveniently, and rapidly.
Provide easy access to instructional videos on how to use apartment facilities.
Integrate loyalty programs, referral schemes, and promotional codes in your services
Cross- and up-selling feature
Increase revenue and enhance the customer experience by integrating cross- and up-selling features.
Boost your website’s revenue with coupons from local businesses, including gyms, coworking spaces, restaurants, and theatres
Seamless connectivity to automate business processes.
Completely transformed our website and booking engine to help grow our client base and receive more direct bookings.Jordan HillHilltop Serviced Apartments
A breath of fresh air from a Director of Sales point of view.Melanie DegandRoomspace