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The Ultimate App for Short-Term Rental Operators

Are you tired of paying high commission fees to OTAs? Do you want to streamline your guest services and improve the overall experience for your guests? Look no further than Guest Portal.

Elevate Your Guest Experience and Revenue with Guest Portal

Fully customisable

With options for personalized branding and content, you can create a fully customized experience for your guests.

Fully Integrated

integration capabilities with short let rental systems, including major PMSs, channel managers and CRMs.

Revenue Generation

Encourage direct bookings and save on commission fees.  Cross-sell services such as gyms and co-working spaces.

Operational Savings

Reduce the burden on your guest services team by providing guests with access to a built-in guides, knowledge base and chat features.

Delight Guests

Engage with your guests from check in to check out.

Collect Marketing Data

Collect valuable marketing data to help you better understand your guests and their needs.

ALL THE FEATURES YOU NEED

You have the flexibility to customise our feature modules according to your preferences. Simply choose the features you want and create your own personalized feature kit.

Mobile check-in

Make the check-in and check-out process easy with our mobile check-in feature.

White label

Make the guest portal feel on-brand., and design it with your look & feel.

Community

Host an interactive virtual community.

Loyalty program

Offer rewards, discounts, and other special incentives as a way to attract and retain customers.

AI Driven

AI-driven chatbot provides instant answers to guest queries, ensuring they have a seamless experience every time.

Direction feature

Make it easy for your guests to find the accommodation using a map integration.

Direct messaging feature

Make it possible for your guests to easily contact a member of staff. Inconveniences are solved in no time.

Local recommendations

Build relationships with local businesses and mentioned them in the app. Think of local restaurants, bars, attractions…

Knowledge Base

Reduce the burden on your guest services team by providing guests with access to a built-in knowledge base.

Customer review feature

Make it possible for guests to very easily leave a review. The more convenient, the more likely they are to do this.

Booking & payment feature

Make it easy for guests to book and pay for their accommodation. Safely, conveniently, and rapidly.

Video guides

Provide easy access to instructional videos on how to use apartment facilities.

Remarketing feature

Integrate loyalty programs, referral schemes, and promotional codes in your services

Cross- and up-selling feature

Increase revenue and enhance the customer experience by integrating cross- and up-selling features.

Coupon

Boost your website’s revenue with coupons from local businesses, including gyms, coworking spaces, restaurants, and theatres

API intergration

Seamless connectivity to automate business processes.

Maximize Your Profits and Simplify Your Guest Services with Guest Portal

The Ultimate App for Short-Term Rental Operators!

Completely transformed our website and booking engine to help grow our client base and receive more direct bookings.

Jordan HillHilltop Serviced Apartments

A breath of fresh air from a Director of Sales point of view.

Melanie DegandRoomspace

Fully Customisable

With options for personalized branding and content, you can create a fully customized experience for your guests.

Schedule a demo

Upgrade Your Apartment Operations with Our All-in-One Concierge App!

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